![]() The Company is committed to protecting your privacy. ![]() How to Contact our Customer Service Department: Customer Service Once payment has been made you MUST contact us at 86 to request your water service re-connection. After authorized payment is made you will receive a confirmation number for your records. My Utility Connect – Visit /contact or download the My Utility Connect App to make a one-time payment and/or register to manage your account. You will need your water utility account number. Note: making your payment using one of these methods will post your payment automatically to your water account. Once payment has been made you MUST contact us at 86 to schedule your water service re-connection. You can pay your bill by Credit/Debit Card using one of the following methods with your Visa, MasterCard, or DiscoverCard (Service Fees Apply): ![]() A re-connection fee will be charged for any re-connection of service, payable prior to re-connection through our authorized payment center or online credit card processing vendor. No re-connection of service after disconnection for nonpayment will be performed after regular business hours. Policy for turning on water service that has been disconnected for non-payment If payment is submitted online within five business days of the scheduled disconnection, immediately call our customer service center during regular business hours, or you can use our customer service form found here:.Record your payment confirmation number.of Georgia does not profit from these fees. A convenience fee will be charged by First Billing Services, our third party payment vendor for this option. Click the “Make a Payment” button to submit your payment online through our automated system.Locate the scheduled disconnection date on the notice.If you are currently enrolled in online bill pay, click the "Make A Payment" button below. Locate your account number on your billing statement or notice.If your service is currently past due or has been disconnected, you will need to follow these instructions: Steps for Customers Who Have Received a Disconnection Notice We urge our customers to make their online bill payments from MyUtilit圜onnect to avoid these consequences. We also cannot control when we receive payments from these companies, and this may result in a late payment fee being applied to your account - even disconnection due to non-payment. These companies may charge additional “convenience” fees to customers. Please be advised that we are not affiliated or partnered with third party bill payment services such as Doxo or Mint. If you prefer to pay your bill online, MyUtilit圜onnect is our official bill payment portal and the best way to ensure that your bill will be paid on time. The only bill pay website affiliated with the Company is MyUtilit圜onnect. Credit/Debit = reference fee structure listed above.To make a payment using the automated payment system, please call 88, or visit our Online Payment Center and indicate the amount and payment method.Ī convenience fee will be charged by First Billing Services, our 3rd party vendor, for each transaction processed using this payment method: To make a payment using a live representative, please call 85. Click here to sign up! Pay by Phone or Internet: Sign up for FREE automatic bill payments from your checking or savings account. You can have the amount you owe automatically taken out of your checking or savings account on the bill due date. Philadelphia, PA 19176-0723 Automatic Bill Payment:Īutomatic draft is a free, convenient way to pay your bill each month. Please note our new mailing address for bill payments:
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